Mozy Online Backup Review

Mozy is a fairly young company that started out in 2005 and are backed by EMC Corporation. Since it’s inception they have gained popularity for over 3 million customers, more than 70,000 of them being businesses. They have multiple data centers globally that store over 70 petabytes of data. Mozy has recently completed a SAS 70 type II audit, certifying that their processes meet or exceed all industry control standards and objectives.

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Mozy Pricing / Plans / Coupons

For their home customers there are 2 levels of service. The 50GB plan costs $5.99 per month and their 125 GB plan costs $9.99 per month, though both plans have major savings when paying for 1 (1 month free) or 2 (3 months free) years in advance. Additional computers may be added for $2 each and extra storage comes at $2 for 20 GB . The business customers pay using a per computer usage of $3.95 per month per computer and $6.96 per month for each server. Their business accounts also provide an extra 50¢ for each GB used for your storage, though how many GB the limit actually is wasn’t made clear on their website.

Mozy Online Backup Free Trial

There is a free version for the home users that allows you to back up as much as 2 GB of your photos, and files. The free version requires no credit card or financial account information to get it started either. As far as we can tell there isn’t a time limit on the free version, but it is limited from the live chat support, support tickets, and adding on storage. You will have to enter your e-mail address and a password for your account, then verify it, for your free version to start downloading.

Mozy Client Details / Top Features

The client interface was kept at a minimum, though we did find the settings right away. In here we found enough options that we were quickly happy with the way our installation would behave on our machine. In the options you can control how much bandwidth is used for your backups as well as the exact files that will be kept. On the options screen under the Local Backup tab you will be able to instruct the client to maintain a copy close at hand. In the options you will also be able to schedule, pause and resume, and get help if you need it.

Mozy Online Backup Product Installation

Once clicking on the e-mail verification, we then had to select the flavor we wanted, Windows (9.2 MB,) Mac, (intel only, 21.7 MB,) or Mac PPC and intel (17.4 MB.) Our download was installed with little effort or hassle, and at the end of the install the client asked us to log into our account. The initial assortment of files that were selected by default was complete, though we didn’t want all of our files backed up at this time, so we corrected this right away.

Mozy Backup Process Overview

Initial backup will start automatically under the default settings, but the file set can be changed to whatever you would like it to be. Any files you delete or don’t back up will disappear from your account after 30 days. Since the program is fully configurable, upload speeds can be adjusted to not interfere with your internet connection, and backup scheduling is available for those that need it.

Mozy Restore Process Overview

There are 2 methods for restoring. Inside the client is the fastest and best method we have found, but there is a web restore function for those times when the download will just be too large. There is the option of restoring single files or the whole backup set, and restoring files by date is also supported.

Mozy Backup  File Sharing Capabilities

You will be able to access Mozy from any computer anywhere in the world, so if you need to restore your files they will be available. There is also a Replacing existing Computer restore option in case your computer gets stolen or gives up the ghost.

Mozy Backup Privacy / Data Protection

First your data is locally encrypted using military-grade encryption, then transfers are handled via SSL, and finally you can keep the encryption key or let Mozy handle it. Their SAS70 and ISO certified servers are state of the art, and they have one of the industries highest standards for security protocol.

Mozy Backup Support Options

Support can come via their toll free number, e-mail through their website, live chat, (though it was off line at the time of this writing,) knowledge base, and their forums.

Mozy Backup Common Problems

While we have encountered no real problems yet with the client, a look to their forum revealed that most of the problems encountered centered around total restoration, and of these very few were not marked as solved. A few saying that Mozy prepares for a long time, and these were almost all solved, too.

Mozy Online Backup Versus The Competition

When compared to Carbonite, the pricing is competitive. The unlimited time on their free offering is a very big plus that we are sure will attract a lot of users, and the support system stands heads and shoulders above the rest.

Mozy Company Information

Mozy was founded by EMC Corp back in ’05. While the company is young their parent company is a Fortune 500 listed company with a long history. EMC is headquartered in Seattle, Washington, but the company has offices in in Pleasant Grove, Utah; London, England; Cork, Ireland; and Shanghai.

Mozy Online Backup Product Conclusion

A little more control over the files being backed up was all we asked, and got it here. The client looks nice, and the control over it completely configurable. Uploads weren’t tested for speed but rather the interference of other machines, and this was negligible. A great way to keep your files and media backed up.

Carbonite Online Backup Review

Quite simply put, Carbonite is an online back up service that allows virtually unlimited space to back your computer up. The program that they provide their customer will select the most important files on your computer, including all your media files, and automatically back them up on their online servers. Their no-frills flat rate service plans start at a low $59 per year, and they have business plans available, too.

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Carbonite Pricing / Plans / Coupons

There are 2 ways to go with Carbonite. Home and Business. The home plan will allow the customer to back up a single computer for $59.00 per year. In their business plan there are two packages. A 250 GB plan costs $229 per year, but additional storage is available if you need it, and there is a 500 GB plan that allows for backup of Windows server 2003 and newer. They do have plans for non-profits also.

Carbonite Free Trial

For their home service they offer a 14 day free trial which we are testing even now. Business clients can expect a little more time to make up their minds, with 30 days, but their service will cost more than the home users will. To get started there isn’t a credit card or any other type of financial information needed, it’s as simple as entering your e-mail. And you will get a welcoming letter form Carbonite with links to their support and forums.

Carbonite Client Details / Top Features

The first thing we noticed right out of the package is the automation. Everything from file selection down to the scheduling of the uploads has been handled for you. Once you enter your e-mail you’ll get a download popup, download the file, then click on it, and the rest is automatic. Once installed you will be able to select the files you want backed up, the frequency, and time of the back up processes.

Initially, in order to keep the program from backing up a lot of files all at once and monopolizing all your bandwidth, the backup process may take a while…days in fact, depending on the amount of data you are backing up. But their website and other users assure us that once the process is finished initially, it’s fast and requires very little bandwidth for the uploads.

Carbonite Product Installation

During the installation you will get an option to select between an automatic or a custom set up. As we only wanted to back up certain portions of our HDD, we opted for the custom install. Here you will have the option of what gets backed up, when it’s backed up, and encryption if you want it. You will get a window with tips for the use of Carbonite, then the client will open up.

Carbonite Backup Process Overview

For your very first time the Carbonite client will take a long time to back up all the files on their recommended list. But the list is as complete as any person could want. Settings, photos, music, movies, and even other data on attached disk drives on the system were added to the backup, too. Although during the trial period the MP3’s and iTunes aren’t added by default. One thing that we liked was the ability to right click any file and add it into the queue. There are others that the client won’t back up, so check their website for a complete list of the files, it’s never safe to assume a certain file has been backed up, and it is easy to tell which files have been backed up.

Carbonite Restore Process Overview

The restore process can be handled in a couple of different ways. The client has a restore section that will allow you to take care of the entire process automatically, and can even choose which files to restore or if all the files need restored. You can also log on to their website and restore the files. At this point you won’t be able to restore files to a Mac from the backup of a PC, or visa versa, but they assure us that this feature is in the works.

Carbonite Sharing Capabilities

Since the service is provided on a per computer yearly basis, there is no file sharing on the home level unless you have a catastrophic event and need to restore the files to a new machine. For the business backups can be shared across your network. Syncing files won’t be available. But access to your files from anywhere you are.

Carbonite Privacy / Data Protection

At their data storage facilities they maintain round the clock security, and access to the servers is controlled by key cards. Your data is encrypted and unless you give them special permission, not even their employees have access to your data.

Carbonite Support Options

There is a help in their client, and support FAQ’a. There is also a community forum, that is quite active with the members. E-mail is available, and an instant chat for those that just can’t wait.

Carbonite Common Problems

It seems that the main problem that we have encountered was the slow uploading initially, but we can appreciate this feature at the same time. Anywhere access worked fine, as did the file restore processes.

Carbonite Versus The Competition

There are other cheaper services out there, but if you have an issue just remembering to do those all important backups, as we all do from time to time, then this is a great one for you. Like that QVC salesperson says, “Set it and forget it.” The cost/storage is comparable to other services when looked at on a space level, but the auto-pilot included in the client software impressed us.

Carbonite Company Information

This Boston Mass company formed in 2005 when the CEO’s family members experienced computer crashes wherein they lost a lot of personal data that couldn’t be recovered or replaced. They have 2 data centers, employ over 200 people, backed up over 100 billion files and recovered more than 7 billion.

Carbonite Product Conclusion

We like this one mainly for the automation. The price is good, and we have experienced no issues with the software. An excellent choice for those with short term memory issues, or even those who don’t want to have to pay attention to the mundane.

My PC Backup Review

My PC Online Backup Services  a relative newcomer to the world of online backup arrives on the scene with several well thought advantages important functional improvements.

That said, here is the basic premise – for  $5 a month you can backup your computer with NO upload limits and the backup speeds are rapid. (Only limited by your ISP’s upload speeds)

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My PC Backup  Pricing / Plans / Coupons

MyPC Backup has just one Unlimited storage plan for just  $4.95/Month. If you are computer professional , if you store memorable photos or if you have important business data on your computer then paying $5 a month to ensure your data is backed up is probably a no brainer.

My PC Backup does offer discounted pricing or a coupon which is activated by clicking on our link and then looking at the bottom center of their homepage.

Built In Multiple Computer Support!

Here is one of the main reasons why we like MyPC Backup. For only $5 a month MyPCBackup allows you to backup data on multiple computer through the use of a shared “sync” folder.

They have NO limits on the sync folder, the sync folder is easy enough to setup, just download the MyPC Backup application and click install. If you run a home network – then definitely take advantage of the multiple computer support.

If you want to backup items on other computers outside of the shared sync folder then you would need to purchase an additional license.

My PC Backup Free Trial

MyPC Backup comes with a 14 Day and 1 GB Free Trial with NO credit card required. Just enter your name and emails and you will be ready to go. You have two weeks to decide.

My PC Backup Client Details / Top Features

MyPC Backup is only available for the Windows and Mac OSX platforms – they are working on a Linux version but meanwhile  they have done a great job on the Windows and Mac clients. Here are a few more of the highlights of their client:

  • Drag and drop fully supported, and queue priorities can be changed when doing this.
  • Highly configurable scheduler.
  • Idle, and power saver backups now supported.
  • R. click context menu that allows instant backup, or queuing changes.
  • Private sharing via special secured links.
  • Referral program.

Access to the MyPC Backup website via mobile  phones such as the iPhone and Android variety phones is possible via their mobile optimized website. They are also in the process of developing an App for iPhone but have no stated release date.

My PC Backup Product Installation

Here are some screen shots of My PC Backup being installed. Remember right now MyPC Backup only supports Windows platforms. Installation on Windows platforms is a simple process just download the free trail and make sure you allow the computer to make changes to your system as pictured here.

My PC Backup – Backup Process

Just download the backup client and select exactly what files you want to backup.

My PC Backup – Restore Process

There are many options available for restoring your data. First you will probably want to take advantage of My PC Backup’s nice software client. The software client will provide you with the most flexibility.

However if you need to just quickly restore one file or so then just login to the website, select and click restore.

Finally if you really need the physical media – ie DVD’s with your computer’s data on it, it is an option. Keep in mind its not going to be cheap and in almost all cases you will want to use the software client or MyPC’s webpage to restore your data.

My PC Backup Sharing Capabilities

My PC Backup allows sharing among multiple computers via the sync folder – so that you can work at home or in a cybercafe using a thumbdrive and never lose your data.

My PC Backup Privacy / Data Protection

MyPC Backup uses SSL encryption both for uploading and downloading data to and from their website to help keep your data safe. Your data is held in encrypted format in multiple geographical locations.

My PC Backup Support Options

MyPC Backup has a variety of support options consisting of tutorials, video tutorials, live chat and even phone support. We know too well that losing your very important data can be stressful so phone support is available if you are freaking out !

My PC Backup Common Problems

Researching MY PC Backup and going through the install process ourselves we couldn’t come up with any major problems. Looking through the FAQ and Knowledge base we notice that some questions or concerns about My PC Backup are common to all online backup providers.

Specifically sometimes upload speeds are much slower than download speeds – this is common to all ISP that offer ADSL service. The A in ADSL stands for Asymetric meaning your upload speeds and your downloads speeds are not equal.

My PC Backup Versus The Competition

My PC Backup competes well with other providers in the $5 price range. Two areas where they stand out are their support for unlimited backups with no restrictions and their support for their sync folder.

My PC Backup Company Information

My PC Backup was founded in 2010 by Daniel Richards and their parent company Just Develop It is based out of the UK. My PC Backup has a large presence in the UK and is expanding to US markets right now. They currently have 20 + employees

My PC Backup Product Conclusion

We like My PC Backup they offer excellent price for the value they provide and when they say unlimited, they truly mean it. There is no fine print nor restrictions on file size or quantity.

My Pc Backup is one of our top recommended Online PC Backup services – Take advantage of their 14 day no credit card required free trial and check them out.